Return Policy
At COD Yachts, we strive to provide high-quality yacht parts to our valued customers. We understand that sometimes returns are necessary. Please review our return policy below.
1. Customers have a maximum of two weeks from the date of receiving the product to initiate a return.
2. The returned product must be in perfect conditions, unused, and in its original packaging.
Restocking Fee
1. A 30% restocking fee will be deducted from the refund amount for all eligible returns.
2. The restocking fee covers administrative costs associated with processing returns.
Exchanging Parts
1. If a customer wishes to exchange a part for another:
– The initial part must be returned to us.
– Once we receive the initial part and verify its condition, we will promptly ship the replacement part.
How to Initiate a Return
1. To initiate a return, please contact our customer service team at support@codyachts.com or +1 7273080404.
2. Provide your order number and details about the part you wish to return.
3. Our team will guide you through the return process.
Exceptions
1. Custom-made or special-order parts are not eligible for returns unless they are defective or damaged upon arrival.
2. Shipping costs are non-refundable.
Contact Us
If you have any questions or need assistance, feel free to reach out to our customer service team. We’re here to help!